Carnegie Mellon

International Film Festival

Redesigning a Film Archive: Where Culture Meets Accessibility, from Screenings to Screens

Role

Role

UI/UX Designer and Researcher

UI/UX Designer and Researcher

Group Members

Group Members

Srishty Bhavsar, Jennifer Kim, Teresa Yang, Julianna Bolovar, Graana Khan

Srishty Bhavsar, Jennifer Kim, Teresa Yang, Julianna Bolovar, Graana Khan

Tools

Tools

Figma, Figjam, Adobe Creative Suites, Three.js, Globe.js

Figma, Figjam, Adobe Creative Suites, Three.js, Globe.js

Duration

Duration

14 weeks

14 weeks

Class

Class

BHCI Capstone - Carnegie Mellon

BHCI Capstone - Carnegie Mellon

Introduction

Imagine attending a film festival that celebrates global cultures, only to find its digital archive lacks the vibrancy and accessibility of the event itself. You would probably lose interest. This was the reality for atendees of Carnegie Mellon's International Film Festival, where the online archive failed to capture the festival's essence.

Imagine attending a film festival that celebrates global cultures, only to find its digital archive lacks the vibrancy and accessibility of the event itself. You would probably lose interest. This was the reality for atendees of Carnegie Mellon's International Film Festival, where the online archive failed to capture the festival's essence.

Problem

CMU IFF's archival website is not intuitive, engaging, or organized well. There is a lack of information about the films included in the screenings, and is unable to market the festival screenings properly.

CMU IFF's Archive Website at the time

Solution

The new CMU IFF archival website redesign prioritizes a clean and easy to navigate interface that is engaging, and supports the exploration of different cultures.

Who were we designing for? Who was involved.

CMU IFF is the only international film festival in the world that is organized and run by students from different universities. Their mission is to engage Pittsburgh with a festival that promotes cultural exchange and expression through the medium of film.

CMU IFF is the only international film festival in the world that is organized and run by students from different universities. Their mission is to engage Pittsburgh with a festival that promotes cultural exchange and expression through the medium of film.

For student interns, the festival was a labor of love, yet their contributions faded into obscurity post-event. Attendees sought deeper connections with the films and their cultural contexts, while sponsors desired a platform that showcased the festival's impact.

For student interns, the festival was a labor of love, yet their contributions faded into obscurity post-event. Attendees sought deeper connections with the films and their cultural contexts, while sponsors desired a platform that showcased the festival's impact.

Stakeholder Map

Behind the Camera: Gathering Insights through Research

Through interviews and observations, we discovered that interns desired recognition, attendees craved cultural context, and sponsors needed clear demonstrations of impact.

Through interviews and observations, we discovered that interns desired recognition, attendees craved cultural context, and sponsors needed clear demonstrations of impact.

Research Questions

  1. How can the identity of the film festival and those involved be represented within an archive?

  2. What is an archive in the context of a film festival?

  3. How do you create intrigue circulating the archive and festival?

  4. Which stakeholder would benefit the most from an archive?

Comparative Analysis

Read More about Comparative Analysis

Fly On the Wall Observation

To learn more about how IFF functions, we sat in on one of their meetings. Interns are divided into teams, including creative, marketing, logistics, programming, youth outreach, development, and the short film competition. The IFF operation is large. They referenced several documents and spreadsheets during the meeting that contained archive information. It looked confusing to sort through as someone who isn’t part of the internal team.

To learn more about how IFF functions, we sat in on one of their meetings. Interns are divided into teams, including creative, marketing, logistics, programming, youth outreach, development, and the short film competition. The IFF operation is large. They referenced several documents and spreadsheets during the meeting that contained archive information. It looked confusing to sort through as someone who isn’t part of the internal team.

Interviews

4

Intern Interviews

1

Interview with sponsor

1

Interview with advancement staff

2

Fans/

Atendees

Read More about Interviews

Journey Map of Interview Findings

Affinity Diagram of Interview Findings

Zooming In on User Needs: Four Main Insights

After interviewing a variety of stakeholders, we decided that the attendees seemed to be in the most need of an archive that would address both of the concerns of client in communicating the festival’s identity and the team and programming behind it.

Insight 1: Intern Training

With interns leaving each year, it is important to attract new interns and also train them on how the festival works

Interview Quotes

Insight 2: Sponsorship Packet

Sponsors prefer engaging with the sponsorship packet because it is comprehensive and straight to the point in communicating the festival’s impact. 

Interview Quotes

Insight 3: Preconceived Notions

Attendees appreciate the opportunity to challenge their beliefs and preconceived notions through the festival program and panel discussions.

Interview Quotes

Insight 4: Cultural Norms

Attendees appreciate the opportunity to challenge their beliefs and preconceived notions through the festival program and panel discussions.

Interview Quote 7

Interview Quote 7

Ideas into Scenes: Ideation

Using our insights, we began to ideate a product that would provide a solution.

Reverse Assumptions

Crazy 8s

Story Boarding and Speed dating

Read More about Storyboards

Read More about Storyboards

Extending the Experience: Designing a Physical Booth

As our digital archive took shape, we asked ourselves: how might we bring this experience into the physical space of the festival itself? Inspired by the energy of film festivals and museum installations, we explored the idea of a physical booth, an interactive pop-up where attendees could browse the archive, leave reflections, and celebrate past festivals in real time.

Read More about the Lo-Fidelity Protoypes

Scene by Scene: Mid-Fidelity Prototypes

We imagined a physical booth as a way to bring the archive to life as an interactive space for reflection and engagement. But after attending a screening in person to test our mid fidelity prototype, we quickly learned that the entry process was fast, and most attendees arrived just before showtime. Few people lingered, and interest in the booth was minimal. We scrapped the idea of a physical booth and focused on the archive.

The Final Cut: Final Design Revisions

After rounds of iteration, testing, and real-world insights, we arrived at a design that felt true to the spirit of the festival. We prioritized a clean, navigable layout that allowed films to take center stage. This design was supported by contextual details like region filters, past event highlights, and intern spotlights.

Users want more autonomy and personalization in what they view

Users are not likely to interact with a physical booth

Users enjoy the element of randomness

Users enjoy the element of randomness

Users want to quickly glance at a film, if browsing

Users tend to scroll past big blocks of information

The Final Prototype: A Festival Experience That Lasts

Main CMU IFF Archive Functionality

Randomizing a location on globe to explore films of different cultures

Choosing a location on the globe to explore its films

Mobile Design

QR Code Brochure Design

Reflection

Multicultural Emphasis

Title Text

Title Text

Our solution increases the exposure to other cultures through the festival’s curated program. By creating easy-to-scan film detail pages, encouraging festival attendees to explore the entire archive, and emphasizing the multicultural aspects of the IFF through our interactive globe feature and filtering system, our solution exposes viewers to the IFF’s vast film selection and consequently, the opportunity for attendees to challenge their knowledge and experience new perspectives.

Ensuring Consistency

Title Text

Title Text

Interns can refer back and use our design and accompany materials to create a consistent archive moving forward. Through clear subheadings and strong visual hierarchy, as well as providing a way for the IFF to organize their information in a consistent way, our solution communicates the information and extensive history of the IFF’s past screenings in a way that is both coherent and engaging.

Value to IFF

Title Text

Title Text

With the new archive’s multicultural emphasis and consistent layout, we have created a solution that communicates the IFF’s identity and sets it apart from other film festivals and/or other archives. Our solution helps the IFF to increase engagement through bringing more awareness of the IFF’s events and what goes on in the festival, overall generating more interest towards not only the IFF, but cultural films as a whole.

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